MAINTENANCE CLEANING

Ordering maintenance cleaning: what to know first

Before ordering maintenance cleaning, settle the area to be cleaned, the types of room, the cleaning frequency you want and a suitable working time. It also pays to think through which tasks must be part of the service and which needs come up only now and then. The more precise the starting information, the easier it is to put together a realistic quote and to avoid misunderstandings later.

What to think through before asking for a quote

A quote for maintenance cleaning has to be built on what the site really needs. That means the size of the area to be cleaned, how the rooms are used, the types of floor covering, the number of toilets and kitchens, the number of people and the cleaning frequency you want. It is also worth working out when the cleaner can get in and whether any room comes with restrictions.

Tell the provider straight away what is not working in the current arrangement. If a room or a task is constantly left out, or the same problem keeps coming back with the previous service, that can be taken into account while the quote is still being drawn up.

Why the task list matters

The task list should be in writing and as specific as possible. It could set out how often the toilets, the kitchen, the floors, the bins, the dusting and the touch surfaces are dealt with. It is also worth naming separately the jobs that fall outside ordinary maintenance cleaning, for example window cleaning, carpet cleaning or deep floor cleaning.

A written task list gives both sides a clear basis. The client knows which jobs are covered by the price, and the cleaning company can judge the real volume of work. If that volume changes later, the agreement can be changed to match.

How the site survey works

The point of the site survey is to measure the real volume of work. It covers the size and layout of the rooms, the floor coverings, the glass surfaces, the number of toilets and kitchens and the access the cleaning needs. The site survey from Lux Puhastus is free, and the quote with the scope of work is built on it.

Depending on the site, the survey takes roughly 15-30 minutes. It is a good moment to go through any special conditions that could affect the work, such as rooms with restricted access, security requirements, areas used outside office hours, or places where cleaning takes longer than usual. That makes it possible to set a realistic cleaning schedule and to price the real volume of work.

What the contract should set out

The contract should state clearly which tasks are carried out, how often the cleaning takes place and what scope of service has been agreed. The quote should form part of the contract, so that it is beyond doubt which jobs are covered by the price and which count as extra work.

The contract should also say what happens if the floor area, the use of the site or the volume of work changes. Set out the access arrangements, the payment terms and the procedure for raising complaints. Both sides then know what was agreed and how changes are handled later.

Who is responsible for cover and supplies

Before the service starts, agree which cleaning products, equipment and consumables are part of it. Cleaning products and equipment normally come from the cleaning company. Where the client wants it, the cleaning company can also supply toilet paper, paper towels, soap and bin liners, and add the cost to the price of the service at what it actually costs. The client then has no buying or stock checking to do.

Cover matters just as much. If the cleaner falls ill or goes on holiday, the cleaning company has to provide a replacement so the service continues at the agreed scope and time. The client does not have to look for a new cleaner or arrange the replacement. On the client side it helps to name one contact person who passes on information about the site and the working arrangements.

Maintenance cleaning from Lux Puhastus

Lux Puhastus is a B2B cleaning company in Tallinn that provides regular maintenance cleaning for businesses. We have been in business for 18 years and have served over 80 sites. The site survey is free, and on that basis we put together a quote with the scope of work and the price. Ask for a quote.

Lux Puhastus

Need office cleaning?

Cleaning services in Tallinn

Topics that might also interest you

CLEANING FREQUENCY

How often should an office be cleaned? Frequency by office type and use

A small office usually needs cleaning 1-2 times a week. An open plan office, or one where clients come in every day, is best cleaned 3-5 times a week. A large office building is cleaned every working day. The right frequency depends mainly on how many people work in the office, whether they eat there and how many visitors come in.

OFFICE CLEANING

Office cleaning: what the cleaning schedule should cover

Office cleaning works when the schedule matches how the space is really used. The daily part covers bins, the toilets, the kitchen, touch surfaces and the floors along the walkways. The weekly part covers deeper floor cleaning, dusting and glass doors.

CLEANING PRICE

Office cleaning price: what the cost depends on

The price of office cleaning comes from the floor area, the cleaning frequency, the layout of the rooms, the floor coverings, the number of kitchens and toilets and the working time.

CHOOSING A CLEANING COMPANY

How to choose a cleaning company: 6 key questions

Before you sign with a cleaning company, ask six things: whether the main cleaner has a named replacement, how the quality of the work is checked, whether the company has liability insurance, what the monthly fee covers, who your contact person is and whether the company has worked.

CLEANING COMPANY

Cleaning company or your own cleaner: how to choose

When a business needs its office or other commercial premises cleaned regularly, one question comes up quickly: hire your own cleaner, or order the service from a cleaning company? The answer rests on who carries the responsibility.

WINDOW CLEANING

Commercial window cleaning: how often and what it costs

Most business premises need a thorough window clean twice a year, in spring and in autumn. Glass facing the street, shop windows and entrances need it more often.

FLOORS

Floor cleaning and care: carpet, PVC and linoleum

Carpet needs regular vacuuming and stains taken out at once. PVC and linoleum need a barely damp mop and a neutral product, because too much water damages the joints and the subfloor. Linoleum is more sensitive to cleaning chemicals than most PVC coverings.

FLOORS

Floor cleaning and care: parquet, laminate and stone

Parquet should be cleaned with a barely damp mop, because excess water gets in between the boards. The weak point of laminate is the joint, so a soaking wet mop is wrong for it. Stone floors, marble in particular, react badly to acidic cleaning products.

UPHOLSTERY

Office upholstery cleaning: stains and care

A fresh stain should be blotted off upholstery straight away with a clean dry cloth, never rubbed. The cleaning code on the furniture tells you what is allowed: W means water based, S solvent based, WS both, and X means no liquid at all.

OFFICE CLEANING

Dust in the workplace: is regular cleaning enough?

Regular office cleaning keeps the visible surfaces under control, but dust also builds up where the daily schedule does not reach. Ventilation grilles, the tops of light fittings, the tops of cupboards and the space around cables need their own agreed frequency.